When is a student's account ready for them to use?

The short answer is:

They can sign into a computer approximately 1 hour after being entered into SchoolLogic as a current student
They can sign into Google/G-Suite approximately 2 hours after being entered into SchoolLogic as a current student. Their password will need to be changed before they can sign in (even if they are a brand new account)
They can sign into division email the following day after being entered into SchoolLogic as a current student

When are student accounts disabled or removed?

The day after they are no longer considered a "Currently Enrolled" student, a student's account is disabled, and moved into a holding area. We then periodically delete the accounts.

At the end of a school year, students who are continuing schooling in the division remain active (accounts are not disabled over the summer)

Graduating students' accounts are disabled the day after the last day of school.

Can you make an account faster?

We are able to partially set up a student account on demand, if the timeline outlined below is not fast enough. That is to say, we can get a student signed into a division computer in as little as 5 minutes, and we can get their Google accounts set up in as little as 30 minutes. We are not able to speed up the creation of student email accounts - those must happen once a day, at 8:00am.

A student must exist as a current student in SchoolLogic before we can create any accounts for them.

Full Student Account Creation Timeline

Time	Action
~	A student is enrolled into SchoolLogic. This is normally done by a secretary at a given school. The IT department does not enroll students - this must be done by a staff member at a school. Student accounts must always start from our Student Information System - we do not create student accounts manually, or for students who are not enrolled at one of our schools. Note: Students at colony schools are ignored, as are any student put in an invalid or null track.	Student cannot sign into computer / laptop Student cannot sign into division email Student cannot sign into Google / G-Suite / Google Classroom Student will not show up in password reset tool
At the top of the following hour Example: 8:00am, 9:00am, etc.	A computer account is created for any new student who didn't already have an account the last time the system checked. This account is disabled by default, and has a completely random password. It is not possible to log into this account yet.	Student cannot sign into computer / laptop Student cannot sign into division email Student cannot sign into Google / G-Suite / Google Classroom Student will not show up in password reset tool
30 minutes later / Half-past each hour Example: 8:30am, 9:30am, etc	For each new student account: The password is set to that student's Student Number (from SchoolLogic - these usually look like 60000XXXX) The account is enabled (some schools have student accounts set to disabled by default) The student is added to the appropriate security groups for their school. This enables their access to printers and mapped drives such as the Public, HandIn, and HandOut drives. The student's home directory is created at their school, and mapped to their Z: drive.	Student can sign into a computer / laptop Student cannot sign into division email Student cannot sign into Google / G-Suite / Google Classroom Student will show up in password reset tool
20 minutes later / 50 minutes past the hour Example: 8:50am, 9:50am, 10:50am, etc	Each new account that was created in the same hour is synchronized to Google/G-Suite, creating their Google account. The Google account is created with a random password, and can only be accessed once the password is changed on our end first. We realize that this seems counter-intuitive and inconvenient, but unfortunately it's how the Google account sync process works.	Student can sign into a computer / laptop Student cannot sign into division email Student can sign into Google / G-Suite / Google Classroom, once they've changed their password at least once Student will show up in password reset tool
The next time it is 8:00am. If all of the above steps happened before 8:00am, this happens on that same day. Otherwise, this happens at 8:00am the following day.	The student account is assigned an Office 365 license, granting them access to their division email account.	Student can sign into a computer / laptop Student can sign into division email Student can sign into Google / G-Suite / Google Classroom, once they've changed their password at least once Student will show up in password reset tool
The next time it's 00:00 (midnight)	Students are synchronized into BusPlanner (for Transportation dept)
Fridays, at some point during the day	Student accounts are manually synchronized with the Clevr system (for Student Services)

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