Edsby

General Computer Tips and Troubleshooting

Google / G-Suite

How to access your Google account
List of important Google Services — Service name

Office 365

Your Living Sky Account

Quick start for virtual learning

If possible, use the Google Chrome web browser.
Create a "School" profile in your browser, to keep your personal accounts separate from your school accounts
1. See our article on how to do this in Google Chrome here: Adding a new profile in Google Chrome
Keep an eye on your student email account for communications from your teachers.
Keep in contact with your teachers, and let them know if you have issues

How to get help

Students: Please contact your teacher

Parents: Please contact your child's school. The school secretary or admin assistant will be able to direct your issue to the appropriate department.

Password Expired

Some of the take-home devices were set up to automatically log you in with:

username: user

password:

(there is no password, it's just blank).

It may tell you that the password has expired if it has been longer than a certain amount of time (30 or 60 days it was).

You should be able to just press confirm and change the blank password to a new blank password if you wish and it will continue to work as it did before.

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